Digital public services earn trust through consistent performance, not one-time launches. Dohatec’s Electronic Construction Permitting System (ECPS) reflects that principle: it was formally launched in 2021 and has since grown into a platform supporting construction approvals across all eight zones of RAJUK.
The latest results show that ECPS has moved beyond early adoption. Between March and September 2026, RAJUK received 10,985 online applications for planning and construction permits—7,055 planning-permit applications and 3,930 construction-permit applications. Of these, 7,993 were approved, including 5,393 planning permits and 2,600 construction permits.
These figures demonstrate a platform operating at meaningful scale. ECPS now supports a high-volume public service in a sector where accuracy, accountability, and timely decisions affect housing, business investment, and urban development.
From launch to full RAJUK coverage
ECPS was developed as a major component of the Urban Resilience Project: RAJUK Part. RAJUK formally launched the system on September 19, 2021, with memoranda of understanding signed with the Institution of Architects Bangladesh and the Institution of Engineers, Bangladesh to support the approval process.
The platform’s expansion followed a deliberate path. ECPS was first introduced in selected zones, then extended across RAJUK’s eight zones. From November 18, 2023, all RAJUK zones began using the system for the construction approval process.
That progression matters because public-sector platforms must prove more than technical capability. They must earn adoption among applicants, professionals, and officials while handling real workloads and complex regulatory requirements. ECPS has done so by becoming part of RAJUK’s everyday construction-permitting operations.
A service people can rely on
ECPS is more than an online application form. It gives applicants a structured digital pathway to submit documents, track progress, pay fees, receive feedback, and respond to requests for missing information. This reduces the need for repeated office visits and makes the approval process easier to understand.
RAJUK has reinforced this experience with clear service timelines. Planning permits now have a 30-day processing deadline, while construction-permit applications must be placed before the Building Construction Committee within 24 days. Applicants receive notifications through mobile phone or email when documents are incomplete or contain errors.
This combination of technology and service discipline is central to ECPS’s value. A platform creates transparency when applicants can see the status of their case, understand the next step, and receive timely communication. Those features turn a permit application from an open-ended wait into a service with measurable expectations.
What the 2026 numbers show
The 2026 results provide a useful measure of ECPS’s continued success. RAJUK approved 5,393 of 7,055 planning-permit applications and 2,600 of 3,930 construction-permit applications between March and September. Together, these approvals represent a substantial volume of decisions processed through RAJUK’s digital permitting workflow.
The numbers also show sustained demand. More than 10,000 applicants used the online system within seven months, indicating that digital permitting has become a routine channel rather than an optional alternative. This kind of adoption is essential for any public-sector platform seeking long-term impact.
The value of these results lies in what they represent: fewer uncertain waits, clearer communication, and a more structured process for applicants. They also give RAJUK a stronger basis for monitoring performance, identifying bottlenecks, and improving service delivery over time.
Built for complexity
Construction permitting involves many users and requirements: homeowners, developers, architects, engineers, RAJUK officials, and external compliance authorities. ECPS was designed to manage this complexity through role-based access, online payments, digital signatures, integration with professional databases, and tools for plan checking and remote construction monitoring.
The system also supports requests for no-objection certificates from external bodies, including the Fire Service and Civil Defence, Department of Environment, Civil Aviation Authority, National Housing Authority, and other relevant organisations. These integrations reflect ECPS’s broader purpose: connecting the people, documents, and decisions involved in construction approval.
Dohatec’s role has been central to this work. The company contributed to ECPS’s development, systems integration, project management, and implementation—helping translate a complex, paper-based process into a secure and user-friendly digital platform.
The next stage: deeper integration
RAJUK’s experience also points to ECPS’s next opportunity. Some parts of the wider approval journey remain outside a fully integrated digital workflow, including construction-phase inspections and certain no-objection certificates issued by external agencies.
ECPS is well positioned to address this gap. A deeper one-window ecosystem could connect RAJUK, utility providers, regulatory bodies, and inspection services through shared workflows and secure data exchange. Applicants would benefit from a more complete digital journey, while authorities would gain better coordination across every stage of a construction project.
The opportunity is to extend the same strengths that made ECPS successful—clear workflows, reliable communication, and measurable service delivery—across the full construction lifecycle. Each new integration would strengthen the platform’s core promise: a permitting system that is transparent for citizens, manageable for institutions, and dependable for Dhaka’s future.